What we build
Salesforce digital experiences designed around the people who use them.
From public self-service to secure customer and partner portals, we design Experience Cloud solutions around what your users actually need to do.
Our experiences
Choose the experience that matches what your users need to do.
Each experience solves a different type of problem. They can start simply and extend into connected Salesforce processes and intelligent assistance where useful.
Help Centre
Help customers find trusted answers and resolve common questions without contacting support.
Projects from £5,000
Customer Service Portal
Give customers one secure place to get help, manage support requests and access ongoing service.
Projects from £8,000
Customer Account Portal
Let customers manage account information, access documents and complete account-related processes online.
Projects from £10,000
Partner Portal
Give partners the information, tools and Salesforce processes they need to sell, collaborate and work with your organisation.
Projects from £10,000
Our approach
Build the experience you need — and take it further where it adds value.
The experience type defines what you’re building. Core, Connected and Intelligent describe how far the solution needs to go.
Core
Build the experience.
Design and deliver the digital experience around what your users need to achieve.
Connected
Connect it to your business.
Bring Salesforce data, processes, automation and integrations into the experience.
Intelligent
Make it intelligent.
Use Agentforce and Salesforce AI to answer questions, guide users and perform appropriate actions where useful.
Core, Connected and Intelligent are flexible capability levels, not fixed packages. We combine what makes sense for your users, processes and objectives.
Why Oak Experience
Specialist delivery without the layers.
Clients work directly with the specialist responsible for shaping and delivering their solution — from understanding the requirement and designing the experience through to technical implementation and launch.
End-to-end expertise
Experience Cloud delivery from initial requirements through implementation and launch.
Specialist focus
Focused specifically on Salesforce digital experiences.
Direct delivery
Work directly with the specialist shaping and building your solution.
Not sure which Salesforce experience you need?
Tell us what your users need to be able to do. We’ll help you work out the right experience and the approach needed to deliver it.