Salesforce Experience Cloud
Salesforce digital experiences, built by specialists.
Oak Experience designs and delivers Experience Cloud solutions for customers and partners, connecting them to Salesforce data and business processes and enhancing them with Agentforce and Salesforce AI where useful.
What We Build
Salesforce experiences designed around the people who use them.
From public help centres to secure customer and partner portals, we design Experience Cloud solutions around what your users actually need to do.
Help Centre
Help customers find trusted answers and resolve common questions.
Customer Service Portal
Give customers one secure place to get help and manage support.
Customer Account Portal
Let customers manage their account, information and business processes online.
Partner Portal
Give partners the information, tools and processes they need to work with your organisation.
Build the experience you need — and take it further where it adds value.
Start with the experience your users need, connect it to the processes that power your business, and add intelligence where it genuinely improves the experience.
Core
Build the experience.
Design and deliver the digital experience around what your users need to achieve.
Connected
Connect it to your business.
Bring Salesforce data, processes, automation and integrations into the experience.
Intelligent
Make it intelligent.
Use Agentforce and Salesforce AI to answer questions, guide users and perform appropriate actions where useful.
Core, Connected and Intelligent are flexible capability levels, not fixed packages. We combine what makes sense for your users, processes and objectives.
Why Oak Experience
Specialist delivery without the layers.
Clients work directly with the specialist responsible for shaping and delivering their solution — from understanding the requirement and designing the experience through to technical implementation and launch.
End-to-end expertise
Experience Cloud delivery from initial requirements through implementation and launch.
Specialist focus
A consultancy focused specifically on Salesforce digital experiences.
Direct delivery
Work directly with the specialist shaping and delivering your solution.
Around a decade of experience
Around a decade of software and Salesforce experience, including hands-on Experience Cloud delivery.
Pricing
Know what to expect before we talk.
Every project is different, but these starting prices give you an indication of the likely investment.
Help Centre
Projects from
£5,000
Customer Service Portal
Projects from
£8,000
Customer Account Portal
Projects from
£10,000
Partner Portal
Projects from
£10,000
Final pricing depends on scope, complexity and integrations. Salesforce licences, Agentforce consumption and other vendor charges are separate.
Planning a Salesforce digital experience?
Tell us what you’re looking to build or improve. We’ll discuss your requirements, the right approach and the likely scope and investment.